Monday, September 7, 2020

Field Service Technician Job Description

Field service technicians work in industries with products that cannot be easily transported due to their size or connection to other systems. Many field service technicians maintain household equipment such as security systems, appliances, computer equipment, televisions, stereos, and heating and ventilation units. Field service technicians are also employed by large industry to work on heavy equipment, including agricultural or industrial machinery, diesel engines, or computer networks.

Education required

Field service work is heavily dependent on industry. Despite this, the focus of all field service work is maintenance and repair. Employers in highly technical fields, such as information technology or diesel engine repair, are looking for people with at least a college degree or certificate in a related field, such as heavy equipment repair or computer technology. According to the U.S. Bureau of Labor Statistics (BLS), other less technical areas, such as home appliances or stereo services, require less formal education because most employers train their technicians on the job.

Skills required

All field service technicians, regardless of industry, must be able to work independently with little supervision. Field service technicians need to be able to handle service calls that take longer than expected without being frustrated or rushed to get a job done. They must also possess excellent customer service skills and the ability to diagnose and solve problems from non-technical descriptions provided by their customers.

Professional and economic perspective

While BLS offers great job opportunities for field service technicians in general, individual job prospects are highly dependent on industry and skill level. Overall, jobs are expected to increasingly be concentrated in larger companies as the number of independent companies decreases. Technicians with formal training and advanced skills will have more opportunities, as will technicians working in a niche or computer-related industry, such as heavy equipment repair. According to the BLS, the average annual salary for computer, ATM, and office machine repairers was $ 37,710 in 2017. The median for farm equipment and service technicians was $ 39,340, and all other installation, maintenance, and repairs have earned $ 38,800 in 2017.

No comments:

Post a Comment

Desktop Publisher Duties and Responsibilities

Desktop publishers use specialized software to edit and organize materials for print and web publishing. They can work in a variety of indus...