The type of work you do in telecommunication jobs is as varied as the different job titles available. While there is room to seek employment in a variety of telecommunications industries, the U.S. Bureau of Labor Statistics predicts that the number of available telecommunications jobs will decline over the next decade. However, the telecommunications sector includes voice, video, Internet and other data and communications services. Whether you're looking for telecommunication sales jobs or want a job with more general duties, here are the top ten opportunities in this industry:
Installers and repairers
An important component of telecommunication jobs involves telecommunication installers and repairers. There are two types of jobs in this industry: telecommunication equipment installers and telecommunication line installers. Equipment installers generally work with specialized equipment needed to create networks and connections in offices and buildings. They can install, repair and repair routers, modems and other equipment used for connecting to the network.
On the other hand, jobs in the telecommunications industry as a line installer mean that you will gain practical and specialist experience and knowledge of external telecommunication terminals and poles. The laying of wires and cables, sometimes underground, is envisaged, connecting from the outside to homes and residential communities. Line installers and repairers also serve telephone poles when outages occur or new cables need to be laid. Installers and repairers earn an average of about $ 27 per hour, according to data from the Outlook Workplace Manual.
Customer service representatives
Customer Service Representatives also represent one of the largest business segments in the telecommunications industry. These people usually work in a call center answering incoming calls from existing customers of the telecommunications company. Customer service representatives answer questions and inform customers of new services and inform them of changes to existing services. They also respond to complaints, by telephone, via online support or traditional mail services. Customer service reps only earn around $ 15 per hour on average.
Telephone operators
Have you ever wondered what it would be like to become a telephone operator? While they are by no means a major part of the industry, the people who carry out these jobs in the telecommunications industry help customers with a variety of inquiries. For example, the operator may provide telephone numbers such as a "411" service, may assist with the collection of telephone calls or assist the customer in obtaining emergency assistance. Other specialized services that operators perform depend on the nature and type of telecommunications company they work for.
Engineers
There are different types of engineers in the telecommunications industry and these professionals earn a decent salary for the work they do. Engineers have a variety of roles. For example, some plan cable routes and equipment installations. Some often participate in research and development, design new equipment, and find new applications for the hardware.
Telecommunications specialists
To assist engineers and other professionals, telecommunications specialists coordinate the installation of customer service products and devices. For example, the specialist can make customer appointments with installers or repairers to install or repair telephone systems, cables, and other specialized equipment. The people who carry out these specialized jobs in the telecommunications sector also provide refresher and maintenance training on specific topics.
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