Business coordinators improve the performance of companies. As the name suggests, they coordinate efforts to help the flow of business operations. The different departments depend on them to be a central source of information and to keep each unit updated on the activities of the others. For large companies that manage multiple sites, each location can have a business coordinator in each specific area, such as financial services or human resources. These various business coordinators stay in touch with peers with the same role in other branches to share information and provide consistency.
Corporate coordinators generally work full-time, standard hours in an office, although overtime may be required as deadlines approach. It may take a few trips to meet suppliers or attend conferences. Any industry that needs help keeping everyone on track can hire a trade coordinator.
Duties and responsibilities of the business coordinator
To achieve their goal of helping departments coordinate what they do, business coordinators take on a variety of tasks. From our vacancy analysis, these are some of the key responsibilities expected in this position:
Maintanance of financial records
Business coordinators record and monitor information that various departments may need to see. For example, they can track office supply expenses and let each department know what's left in the annual budget. When the numbers are wrong, business coordinators can conduct an audit to see where problems occur. They can also take responsibility for payroll, drafting checks, and reconciling credit and debit.
Provide consistency
Rather than each department managing things in its own way, business coordinators work to create a common framework. For example, they can develop standardized forms to present business expenses. By allowing operations to be more orderly and agile, this respect also limits the complaints of some departments that receive preferential treatment.
Administrative support
Business coordinators can be called upon to manage administrative activities involving multiple business sectors. For example, they can arrange trips for people from various departments to attend a conference. They can classify general mail and determine the best person or unit within the company to deliver it, troubleshoot services and equipment, and design business correspondence templates. If leaders from multiple divisions attend a meeting, a business coordinator can organize the day, time, place, and agenda.
Customer service
When a customer has a concern, the business coordinator can act as an intermediary. In-depth knowledge of how each department works allows the business coordinator to judge who would be best to handle the complaint. And if the situation requires the effort of multiple departments, the sales coordinator talks to each to see how the problem is resolved.
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