Because he specializes in computer support, which is the general direction of work for a computer assistant, he will discover and solve a variety of technical problems. Many computer nurses provide telephone assistance, although some may offer online help. In addition, some computer specialists provide onsite support to clients and customers with specific computing problems.
First, it will try to understand the type of problem or error that the user experiences. When necessary, he will ask questions to help alleviate the problem. Then, using a variety of tools and software for scientific and technical research, you will work as a looga client clarified the matter. Complex problems, you may have to do a little research or even related to the software or software programs to help solve the problem.
When you are not directly assisting users, you will develop a training guide and a user guide. You can also spend time getting to know your customers and coworkers on how to use your computer and how to use it correctly. Most of the time, you will also be responsible for installing and updating your computer hardware and software.
Visual and salary work.
According to the US Bureau of Labor Statistics, job opportunities for IT support professionals are expected to grow 11% from 2016 to 2026. Then, good job expectations are expected, especially if you have a bachelor's degree. According to BLS, the median annual salary for IT support experts was $ 68,050 as of May 2018, while IT support specialists earned an average of $ 55,050 in 2018. IT support specialists in natural gas and management . money - middle class. The bank can expect to earn some of the highest wages.
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